Free Accounting Software + Tax Returns, BAS, Bookkeeping and Payroll from Free Accounting Pty Ltd

Free Accounting Software - Michael Stephens

Michael Stephens
Melbourne, Australia
Managing Consultant
30 March 2016
Customer Service Delivery, Management Assessment and Review

* Management consulting
* Process reviews and analysis
* Contract reviews and drafting
* Independent performance analysis and assessment
* Operations planning and preparation

A Sales & Service leader with a proven track record leading Professional Services, Sales and Delivery, Customer Service and Technical teams to exceed business goals.

Over 30 years experience in the telecommunications and utilities industries from startups to global MNC’s building, leading and managing high performing Service teams to deliver outstanding customer experience.

Extensive experience in Asian markets including China and India with client relationships including Telstra, NBN, SingTel, Telekom Malaysia, Time dotCom, Celcom, Globe Telecom, Softbank, NTT, China Unicom, China Telecom, Bharti, PGCIL, BSNL, MTNL to name just some.